At WholeBranding, we deliver a customized and engaged audience that keeps your social media management efforts in alignment with your company purpose and saves you money. We build the best community for your brand. Fuel growth with an authentic trusted community, where your customers can connect to engage, find experts, ask questions, solve problems, and share new ideas.
Some of the components we work on in our social media management exercise include:
- Customer Support/ Success – Forums, Knowledge bases , FAQ, community website you name it! All related to your customers service and satisfaction falls into this community management series.
- Product ideation, innovation and feedback – It requires you to create a safe space where your customers and target audience can share their feedback and thoughts about the ways you can innovate and improve your products and services. This type of community management has a dual effect both proactive and reactive at the same time.
- Acquisition and Advocacy – Influencers (micro and macro) this type of community management well known these days allows you to directly interact with the people who are most excited about your business. These community members will help you build brand awareness and promote your business, products, and services through various methods such as word-of-mouth, affiliate programs, and social media.
- External Engagement – Cultivate the sense of belonging or being part of something better known as brand awareness. While creating one-on-one and one-to-many relationships with fans, customers, and followers of all kinds; Social Media allows any company to create an external engagement community.
- Internal Engagement – Create strong communities internally with employees, vendors, partners and suppliers. Strengthening from inside, your company morale and overall happiness.
Empathy
Good Judgement
Communication
Dedication
WholeBranding showcases your unique brand experience. With our social media management services, we leverage the power of the crowd to transform your website or digital content into a social destination and build a deeper relationship with your customers — resulting in increased sales, lower service costs, and accelerated brand loyalty.
Only WholeBranding offers all the online community management services and features and expertise at an enterprise quality level to ensure your community is as unique and vibrant as your brand.
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